About BICO
Your BPO company that delivers.
Your project is our project. Your growth is our mission.
Right People
Our team's talent is unparalleled, proven by a low attrition rate—1% in key areas, 22% overall. Recognized as a top workplace, we've earned accolades like the Stevie Gold Award, showcasing our commitment to excellence.
Right Process
We make outsourcing simple, crafting scalable customer journeys and workflows. Our contracts? Clear, with straightforward KPIs. Support? A Dedicated Client Success Manager and a Team Manager on-site ensure your objectives are achieved.
Right Price
Our pricing models are transparent and fair. Recruitment, training, expert IT support and top level benefits for your teams deliver the best value support you will find.
Where innovation meets experience.
Revolutionizing BPO for growing businesses around the globe.
Excellence in every hire.
Exceptional talent, empowered to deliver exceptional service.
Grit
Our team's resilience is more than just grit; it's a driving force that transforms every challenge into a victory, propelling your business to new heights with unwavering determination.
Curiosity
Fueled by an insatiable curiosity, we don't just solve problems; we discover innovative solutions that ensure your business not only grows but thrives in an ever-changing market.
Always be Learning
Our commitment to constant learning is the key to our success. It ensures we're always ahead of the curve, ready to simplify your most complex needs with cutting-edge solutions.
Grace
Navigating tough situations with grace isn't just our practice; it's our promise. It ensures smooth and efficient operations for your business, even when the unexpected happens.
Honesty & Sincerity
Built on a foundation of honesty and sincerity, our approach to business is straightforward: create trust and build long-lasting partnerships that go beyond the bottom line.
Integrity
Integrity is the compass that guides every decision we make. We’re not just doing our job, but doing it right, with your business and your customers' best interests at heart.
You'll love working with BICO if:
You take scaling seriously.
If you want to grow your business (a lot), then we might be a good fit.
You value quality.
If your project requires highly educated and enthusiastic talent, we may be a good fit.
You value peace of mind.
If you want to sleep soundly at night, BICO might be the right choice.
You hate losing.
If you want to watch your competitors seize market share, there are other BPO firms.
Our Timeline.
2024
January 2024
BICO was hatched
2025
January 2025
BICO was officially founded
Latest news from BPO's leading task titans.
Careers
Where talent meets opportunity.
Grow your career. Grow your future. Let your skills shine and join our culture of compassion.
Serious about scaling?